Shipping Policy
https://silveralpaca.com/ is committed to excellence, and the full satisfaction of our customers.
https://silveralpaca.com/ proudly offers shipping services. Be assured we are doing everything in our
power to get your order to you as soon as possible. Please consider any holidays that might impact
delivery times. https://silveralpaca.com/ also offers same day dispatch.
SHIPPING
All orders for our products are processed and shipped out in 15-30 business days. Orders are not
shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders,
shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there
will be a significant delay in the shipment of your order, we will contact you via email.
WRONG ADDRESS DISCLAIMER
It is the responsibility of the customers to make sure that the shipping address entered is correct.
We do our best to speed up processing and shipping time, so there is always a small window to
correct an incorrect shipping address. Please contact us immediately if you believe you have
provided an incorrect shipping address.
UNDELIVERABLE ORDERS
Orders that are returned to us as undeliverable because of incorrect shipping information are
subject to a restocking fee to be determined by us.
LOST/STOLEN PACKAGES
https://silveralpaca.com/ is not responsible for lost or stolen packages. If your tracking information
states that your package was delivered to your address and you have not received it, please report to
the local authorities.
RETURN REQUEST DAYS
https://silveralpaca.com/ allows you to return its item (s) within a period of 30 days. Kindly be
advised that the item (s) should be returned unopened and unused.
OUT OF STOCK ITEM PROCESS
https://silveralpaca.com/ has the following options in the event there are items which are out of
stock https://silveralpaca.com/ Wait for all items to be in stock before dispatching.
IMPORT DUTY AND TAXES
When dealing with https://silveralpaca.com/ you have the following options when it comes to taxes as
well as import duties:You will be required to settle the requisite fees when the items are arriving in
the destination country.
ACCEPTANCE
By accessing our site and placing an order you have willingly accepted the terms of this Shipping
Policy.
CONTACT INFORMATION
In the event you have any questions or comments please reach us via the following contacts:
Email – By email: shop@silveralpaca.com By phone number: +1 (647) 936 5971
*Price Delivery by Post for all Canada
Weight, gr | Delivery by Post certificated CAD | days |
From 100 to 250 | 28 | 15-25 |
From 251 to 500 | 42 | 15-25 |
From 501 to 1000 | 62 | 15-25 |
From 1001 to 2500 | 83 | 15-25 |
From 2501 to 3000 | 90 | 15-25 |
From 3001 to 3500 | 100 | 15-25 |
From 3501 to 4000 | 111 | 15-25 |
From 4001 to 4500 | 118 | 15-25 |
From 4501 to 5000 | 126 | 15-25 |
From 5001 to 5500 | 138 | 15-25 |
From 5501 to 6000 | 145 | 15-25 |
From 6001 to 6500 | 155 | 15-25 |
*Price Delivery by FedEx for all Canada
Weight, gr | Delivery by FedEx Canada | days |
|
|
|
From 100 to 1000 | 88 | 7-14 |
From 1001 to 1500 | 109 | 7-14 |
From 1501 to 2000 | 130 | 7-14 |
From 2001 to 2500 | 152 | 7-14 |
From 2501 to 3000 | 175 | 7-14 |
From 3001 to 3500 | 273 | 7-14 |
From 3501 to 4000 | 297 | 7-14 |
From 4001 to 4500 | 322 | 7-14 |
From 4501 to 5000 | 349 | 7-14 |
From 5001 to 5500 | 370 | 7-14 |
From 5501 to 6000 | 389 | 7-14 |
From 6001 to 6500 | 407 | 7-14 |