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Shipping Policy

Shipping Policy

https://silveralpaca.com/ is committed to excellence, and the full satisfaction of our customers.

https://silveralpaca.com/ proudly offers shipping services. Be assured we are doing everything in our

power to get your order to you as soon as possible. Please consider any holidays that might impact

delivery times. https://silveralpaca.com/ also offers same day dispatch.

  1. SHIPPING

All orders for our products are processed and shipped out in 15-30 business days. Orders are not

shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders,

shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there

will be a significant delay in the shipment of your order, we will contact you via email.

  1. WRONG ADDRESS DISCLAIMER

It is the responsibility of the customers to make sure that the shipping address entered is correct.

We do our best to speed up processing and shipping time, so there is always a small window to

correct an incorrect shipping address. Please contact us immediately if you believe you have

provided an incorrect shipping address.

  1. UNDELIVERABLE ORDERS

Orders that are returned to us as undeliverable because of incorrect shipping information are

subject to a restocking fee to be determined by us.

  1. LOST/STOLEN PACKAGES

https://silveralpaca.com/ is not responsible for lost or stolen packages. If your tracking information

states that your package was delivered to your address and you have not received it, please report to

the local authorities.

  1. RETURN REQUEST DAYS

https://silveralpaca.com/ allows you to return its item (s) within a period of 30 days. Kindly be

advised that the item (s) should be returned unopened and unused.

  1. OUT OF STOCK ITEM PROCESS

https://silveralpaca.com/ has the following options in the event there are items which are out of

stock https://silveralpaca.com/ Wait for all items to be in stock before dispatching.

  1. IMPORT DUTY AND TAXES

When dealing with https://silveralpaca.com/ you have the following options when it comes to taxes as

well as import duties:You will be required to settle the requisite fees when the items are arriving in

the destination country.

  1. ACCEPTANCE

By accessing our site and placing an order you have willingly accepted the terms of this Shipping

Policy.

  1. CONTACT INFORMATION

In the event you have any questions or comments please reach us via the following contacts:

Email – By email: shop@silveralpaca.com By phone number: +1 (647) 936 5971

 

 

*Price Delivery by Post for all Canada

Weight, gr

Delivery by Post certificated CAD

days

   

From 100 to 250

28

15-25

From 251 to 500

42

15-25

From 501 to 1000

62

15-25

From 1001 to 2500

83

15-25

From 2501 to 3000

90

15-25

From 3001 to 3500

100

15-25

From 3501 to 4000

111

15-25

From 4001 to 4500

118

15-25

From 4501 to 5000

126

15-25

From 5001 to 5500

138

15-25

From 5501 to 6000

145

15-25

From 6001 to 6500

155

15-25

*Price Delivery by FedEx for all Canada

Weight, gr

Delivery by FedEx Canada

days

 

 

 

From 100 to 1000

88

7-14

From 1001 to 1500

109

7-14

From 1501 to 2000

130

7-14

From 2001 to 2500

152

7-14

From 2501 to 3000

175

7-14

From 3001 to 3500

273

7-14

From 3501 to 4000

297

7-14

From 4001 to 4500

322

7-14

From 4501 to 5000

349

7-14

From 5001 to 5500

370

7-14

From 5501 to 6000

389

7-14

From 6001 to 6500

407

7-14

 

 

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